Shipping policy
At Exxude Beauty, we are committed to delivering high-quality wigs and hair extensions in a timely and efficient manner. Please review our shipping policy below before placing your order.
Processing & Shipping Times
Processing Time: Orders are processed within 2 business days (excluding weekends and holidays). Custom orders may require additional processing time.
Shipping Time: After processing, orders ship within 7 business days
Free U.S. Shipping
We offer free standard shipping on all U.S. orders—no minimum purchase required!
Order Changes & Address Updates
- Please ensure your shipping address is correct before placing your order. We cannot change the address once the order has been shipped.
- If you need to update your address after placing an order, email ExxudeBeauty@gmail.com within 24-48hours of purchase.
Lost, Stolen, or Delayed Packages
- Exxude Beauty is not responsible for lost, stolen, or delayed packages once they are in the carrier’s possession.
- If your package is marked as delivered but not received please check with your local post office or carrier.
- For shipping-related issues, contact the shipping carrier directly with your tracking number.
For any shipping inquiries, please email ExxudeBeauty@gmail.com—we’re happy to assist you!